Privacy Policy

Privacy Policy

Last updated: August 2026

1. Who We Are

This website is operated by Operating Edge Limited ("we", "us", "our").

Registered Address: 19 Jury Place, 17-19 Jury Street, Warwick, CV34 4EL

Email: hello@operatingedge.uk

Telephone: 07738 761321

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following information:

· Information you provide

· Name

· Email address

· Telephone number

· Company name

· Information submitted through contact forms

· Information provided when requesting a quotation or service

· Information collected automatically

When you visit our website, we may automatically collect:

· IP address

· Browser type and version

· Device information

· Referring website

· Pages visited

· Time spent on pages

This information may be collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal information to:

· Respond to enquiries

· Provide requested products or services

· Manage our relationship with you

· Improve our website and services

· Comply with legal obligations

· Detect and prevent fraud or misuse

Where required by law, we will obtain your consent before processing your data.

4. Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

Contract

Where processing is necessary to provide services you have requested.

Legitimate Interests

To operate, improve and secure our business and website.

Consent

Where you have agreed to receive marketing communications or accept certain cookies.

Legal Obligation

Where we are required to process information by law.

5. Marketing Communications

We may contact you by email regarding our services if:

· You have requested information from us; or

· You have consented to receive marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

6. Sharing Your Information

We do not sell personal data.

We may share information with trusted service providers including:

· Website hosting providers

· Email service providers

· IT support providers

· Analytics providers

· Professional advisers

These organisations are required to keep your information secure and confidential.

7. International Transfers

Some of our service providers may store or process data outside the United Kingdom.

Where this occurs, we take appropriate steps to ensure your personal information remains protected in accordance with applicable data protection laws.

8. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax and business requirements.

When information is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you may have the right to:

· Access your personal information

· Correct inaccurate information

· Request erasure of information

· Restrict processing

· Object to processing

· Request transfer of your data

· Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

10. Cookies

Our website uses cookies and similar technologies.

Cookies help us:

· Ensure the website functions correctly

· Understand how visitors use our website

· Improve performance and user experience

You can manage your cookie preferences through our cookie banner or your browser settings.

For more information, please see our Cookie Policy.

11. Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

However, no internet transmission can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and the "Last updated" date will be revised accordingly.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact:

· Operating Edge Limited

· 19 Jury Place,17-19 Jury Street, Warwick, CV34 4EL

· caroline@operatingedge.uk

· 07738 761321